Making Waves with LivingSocial
How do you maintain a vibrant workplace culture — and keep employees aligned and engaged — in a period of hyper-growth? In the last year, LivingSocial’s global workforce has grown from 600 employees to...
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How Happiness at Work Fuels Better Performance [INFOGRAPHIC]
The Thin Line “There’s a thin line between love and hate,” the Persuaders sang in their chart-topping hit of the same name. At work, there’s another thin line — one that separates apathy from...
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How to Create a Motivating and Satisfying Workplace
Does motivation lead to satisfaction or does satisfaction lead to motivation? It’s the classic chicken or egg debate. Is the onus on the employee to be motivated or on the employer to satisfy?...
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How to Motivate Employees [INFOGRAPHIC]
What’s the secret to motivating employees? This infographic explains it. Hint: it isn’t just money! Motivating employees isn’t as simple as paying them more. People are complex and lots of different...
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A few weeks ago I wrote about some new research by Insead business school looking at how to effectively disseminate the strategy of an organisation to employees. They bemoaned the traditional cascade...
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Using Gamification for Employee Engagement
Games are undoubtably one of the more addictive elements of modern life, and their use in the workplace is growing. Research suggests that the gamification market will be worth over $5 billion in the...
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Beware the Perils of Forced Fun in the Workplace
It used to be that the idea of fun in the workplace revolved around so called team building exercises, the like of which made a wealth of rich material for sitcoms like The Office. The dot-com era...
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Gamifying Call Centers
Spanish telecoms company Movistar has seven call centers spread throughout Latin America, with over 3,000 active agents. To optimize the performance of those agents, the company wanted a single...
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How Much Is Poor Feedback Costing You?
The hospital my partner works in is, like most hospitals, fighting a constant budgetary battle, with ever increasing calls on money and a limit on funds to provide the care required, both from...
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How Performance Reviews Can Un-Earth Top Performers
When your performance reviews are an annual process, the best performers can often slip through the cracks because the appraisals inevitably focus primarily on the core tasks from each employee, such...
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How To Effectively Use Recognition At Work
With the introduction of more frequent employee appraisals there is an inevitable increase in data about each individual. A natural consequence of this is that you have more information around which...
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Which Employee Engagement Tool Do You Use?
Employee engagement is widely regarded as in something of a crisis at the moment, with study after study revealing the depths to which it has plummeted in organizations around the world. Whilst there...
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The Role Of Feedback In Employee Engagement
Employee engagement is widely believed to be in dire straights throughout the world. Nevertheless, figures from a new Gallup survey should shock and alarm managers. It shows an alarmingly low 13% of...
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